RPA is a highly recommended initiative for organizations seeking to achieve benefits such as cost and time savings, improved customer experience, freeing up expert knowledge, and reducing human errors, among others.
However, if this initiative is not executed properly, the effect can be exactly the opposite, resulting in significant setbacks.
One of the potential consequences is that the organization may become reluctant to adopt RPA in the future, ultimately losing competitiveness and missing out on the advantages that RPA can deliver.